comment_pk,snapshot_pk,ordinal,complaint_id,mobile_number,comment_timestamp,status_text,posted_by,remarks,raw_comment_json
172,99,1,111255552251,7702478363,2025-11-21T08:16:05Z,Closed,Call Centre,Satisfied,"{""id"": ""111255552251"", ""mobile_number"": ""7702478363"", ""posted_by"": ""Call Centre"", ""remarks"": ""Satisfied"", ""status"": ""Closed"", ""time_stamp"": ""21-NOV-2025 13:46:05""}"
173,99,2,111255552251,-,2025-11-12T06:40:19Z,Attended By Officer,Ward042,Resolved by officer,"{""id"": ""111255552251"", ""mobile_number"": ""-"", ""posted_by"": ""Ward042"", ""remarks"": ""Resolved by officer"", ""status"": ""Attended By Officer"", ""time_stamp"": ""12-NOV-2025 12:10:19""}"